— Privacy Policy —

1. Information We Collect

We collect information you provide directly: email address, username, Discord handle, game account credentials (temporarily, for service delivery), and order details. We also collect usage data such as pages visited and actions taken on the platform.

2. How We Use Information

Your information is used to: process and fulfill orders, communicate with you about your orders, provide customer support, improve our services, and send service-related notifications.

3. Data Security

Game account credentials are encrypted in transit and at rest. We never store credentials longer than necessary for service fulfillment. Our boosters access credentials only during active order completion and are contractually bound to confidentiality.

4. Third-Party Services

We use third-party services for payment processing and hosting. These services have their own privacy policies. We do not sell your personal information to third parties.

5. Cookies

We use session cookies for authentication purposes. These are essential cookies required for the platform to function. No tracking or advertising cookies are used.

6. Data Retention

Account data is retained as long as your account is active. Order data is retained for record-keeping and support purposes. Game credentials are deleted within 24 hours of order completion. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to: access your personal data, correct inaccurate data, request deletion of your data, export your data in a portable format, and withdraw consent for data processing. Contact our support team to exercise these rights.

8. Contact

For privacy-related questions or requests, contact our support team through the dashboard or email privacy@boostvault.org.